Terms of Service

1. Acceptance

By creating an account or using InkRobin (“the Service”), you agree to these Terms. If you do not agree, do not use the Service. “InkRobin” refers to the software product operated at inkrobin.com.

2. Description of service

InkRobin is an electronic signature platform that allows users to upload documents, place signature fields, and send documents to recipients for electronic signature. InkRobin produces Simple Electronic Signatures (SES) as defined under the EU eIDAS Regulation and equivalent under US ESIGN/UETA. InkRobin is not a law firm and does not provide legal advice.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us promptly if you suspect unauthorised access. You must be at least 18 years old to create an account.

4. Acceptable use

You may not use InkRobin to:

• Send documents for signature without the genuine intent to form a legal agreement
• Impersonate another person or organisation
• Forge, alter, or misrepresent documents
• Violate any applicable law or regulation
• Transmit spam, malware, or harmful content
• Attempt to reverse-engineer or circumvent platform security

5. Free and paid plans

The Free plan permits up to 5 documents per calendar month at no charge. The Pro plan is billed monthly at the rate displayed on our pricing page. We reserve the right to change pricing with 30 days’ notice. You may cancel Pro at any time from your billing portal; cancellation takes effect at the end of the current billing period.

6. Your documents and data

You retain full ownership of any documents you upload. By uploading a document, you grant InkRobin a limited licence to process, store, and transmit the document solely for the purpose of providing the Service. We do not read, index, or use document content for any other purpose.

You are responsible for ensuring you have the right to upload and send documents for signature. InkRobin is not liable for documents uploaded in violation of third-party rights.

7. Legal validity

InkRobin provides tools to facilitate electronic signatures. The legal validity of any specific signed document depends on the jurisdiction, the nature of the document, and how it was executed. InkRobin makes no warranty that a document signed using the Service is legally enforceable for any specific purpose. You are responsible for ensuring the documents you use are appropriate for your intended legal purpose.

8. Disclaimer of warranties

The Service is provided “as is” without warranty of any kind. We do not warrant that the Service will be uninterrupted, error-free, or suitable for any particular purpose. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

9. Limitation of liability

To the maximum extent permitted by applicable law, InkRobin’s total liability for any claim arising out of or related to the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) $100. We are not liable for indirect, incidental, special, or consequential damages.

10. Termination

You may close your account at any time. We may suspend or terminate your account for material breach of these Terms, on reasonable notice where practicable. Upon termination, your right to use the Service ceases. You should download any documents you wish to retain before closing your account.

11. Changes to terms

We may update these Terms from time to time. Material changes will be communicated by email to registered users at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Disputes shall be resolved in the courts of England and Wales, except where consumer protection law in your jurisdiction provides otherwise.

13. Contact

Questions about these Terms: hello@inkrobin.com.